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Vietnam Airlines ✈️
Vietnam Airlines is the national flag carrier of Vietnam, founded in 1956 and headquartered in Hanoi. With a reputation for safety, reliability, and warm Vietnamese hospitality, the airline operates an extensive network of over 90 routes across Asia, Europe, and Oceania.
As a member of the SkyTeam Alliance, Vietnam Airlines connects travelers to a global network of destinations through key international hubs. Its modern fleet includes Airbus A350s, Boeing 787 Dreamliners, and Airbus A321neo, offering a premium travel experience across all classes.
Vietnam Airlines is known for blending international standards with authentic local charm — from inflight cuisine to service. It also operates the Lotusmiles loyalty program, rewarding frequent flyers with exclusive benefits, upgrades, and partner perks.
Whether you're flying for business, leisure, or cultural connection, Vietnam Airlines delivers a smooth and comfortable journey that reflects the best of Vietnamese hospitality.
Fly now and pay later with Vietnam Airlines
Can I fly now and pay later with Vietnam Airlines?
Yes! With Fly Fairly, you can book your Vietnam Airlines flights and split the cost into affordable installments and hassle-free.
Fly premium, pay flexibly. Whether you're flying to Hanoi, Paris, or Tokyo, Fly Fairly and Vietnam Airlines make it easier than ever to explore the world without upfront stress.
Vietnam Airlines
Why choose Vietnam Airlines for your next trip?
Vietnam Airlines is the national flag carrier of Vietnam and a proud member of the SkyTeam Alliance. With a reputation for hospitality, punctuality, and quality service, the airline connects 50+ domestic and international destinations across Asia, Europe, and Oceania.
Here’s why travelers trust Vietnam Airlines:
- 🛫 Modern fleet of Boeing 787 Dreamliners and Airbus A350s for smooth long-haul flights
- ✨ Renowned for warm Vietnamese hospitality and service excellence
- 📍 Strong network in Southeast Asia, including Vietnam, Thailand, Cambodia, and Singapore
- 🍜 Authentic onboard Vietnamese cuisine, with free meals in all cabins
- 🎧 In-flight entertainment and complimentary amenities for every passenger
Whether you're flying for business, visiting family, or planning your next beach getaway — Vietnam Airlines makes every journey memorable.
Vietnam Airlines: Authentic Reviews
What Travelers Say About Vietnam Airlines: Real Reviews 📊
⭐⭐⭐⭐⭐ “The flight from Paris to Hanoi was excellent. Staff were professional, the food was delicious, and the Dreamliner was quiet and comfortable.”
Highlights From Verified Reviews 📈
- Professional and kind cabin crew
- Spacious seating in all classes
- Authentic meals and hot tea onboard
- Quiet, clean, and well-maintained aircraft
- Great connections throughout Asia
💡 Travel Tip: Book with Fly Fairly and split your fare over time — perfect for planning a family holiday or long-haul journey.
Vietnam Airlines Travel Information 🛫
Check-In
- Online Check-In:
Opens 24 hours before departure and closes:- 1 hour prior for domestic flights
- 2 hours prior for international flights
- Airport Check-In:
Opens 2–3 hours before departure.
Early arrival is recommended for all international flights.
Baggage Policy
- Carry-On:
- Economy: 1 bag up to 7kg
- Premium Economy & Business: 2 bags (combined max 18kg)
- Checked Baggage:
- Economy: Up to 30kg
- Premium Economy: 40kg
- Business Class: 40kg
(Exact allowance depends on route and fare type)
In-Flight Entertainment
- Seatback Screens with KrisWorld-style menus
- Hundreds of movies, music, and games
- USB and power outlets in most aircraft
- Available on A350, B787, and select A321 aircraft
Wi-Fi
- Not currently available on most aircraft
- Passengers are encouraged to download content or bring personal devices
Food & Drink
- Complimentary hot meals and beverages on most flights
- Special meals (e.g., vegetarian, kosher, halal) can be pre-ordered at least 24 hours in advance
- Vietnamese coffee and tea served onboard for a cultural touch
Special Services
- Seat Selection:
Available during booking or check-in (fees may apply for preferred seats) - Wheelchair & Medical Assistance:
Must be requested at least 48 hours in advance - Unaccompanied Minors:
Service available for children aged 6–12 on both domestic and international routes
Extra fees and forms required
Top 5 Must-Visit Vietnam Airlines Destinations 🌏
1. Hanoi, Vietnam 🇻🇳
- Explore the ancient capital's lakes, temples, and street food
2. Ho Chi Minh City, Vietnam 🇻🇳
- Dive into the dynamic energy of Vietnam’s biggest metropolis
3. Tokyo, Japan 🇯🇵
- A perfect mix of tech, tradition, and tasty ramen
4. Paris, France 🇫🇷
- Connect Vietnam with Europe’s fashion, food, and art capital
5. Melbourne, Australia 🇦🇺
- Laid-back coffee culture meets vibrant Vietnamese communities
Seat Options
Vietnam Airlines Seat Options: Comfort for Every Class 💺
Economy Class
- Comfortable seats with generous recline and legroom
- Seatback entertainment, meals, and baggage included
Premium Economy
- Wider seats and extra legroom
- Enhanced dining, priority boarding, and upgraded amenities
Business Class
- Lie-flat seats on A350/B787
- Lounge access, premium meals, and full service onboard
Loyalty Program
Vietnam Airlines Loyalty Program: Lotusmiles ✨
Join Lotusmiles, Vietnam Airlines’ loyalty program, and earn miles every time you fly. Members enjoy:
- Free flights and upgrades
- Extra baggage allowance
- Lounge access (for Gold/Platinum tiers)
- Partner benefits with SkyTeam member airlines
Airlines Similar to Vietnam Airlines ✈️
- Thai Airways – Elegant service and full-service flights across Asia
- Malaysia Airlines – Premium regional service with great Southeast Asian connections
- Korean Air – Modern fleet with excellent international service
- Singapore Airlines – Consistently rated one of the world’s best airlines
- Cathay Pacific – Strong Asia-to-Europe and Asia-to-U.S. connectivity
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Real Travelers of Fly Fairly, Epic Reviews ⭐️
See why thousands are ditching traditional booking sites for flexible flights, more savings, and zero hidden fees through Fly Fairly.
Denise Djong
Great customer service experience
Vishal C D
Great customer service!!
Lorde Elysse Carder
This platform is incredibly easy to navigate and straightforward to use! It's simple to verify information and trustworthy, especially when compared to other travel sites. Additionally, I had the pleasure of meeting Ms. Cleo, who was exceptionally attentive to all my questions, making me feel right at home.
Chizelle
Ayla was beyond amazing!!! I haven't flown yet so this is an initial review, however she went above and beyond good customer service and provided exceptional care - thank you so much for making a challenging time much easier for me
ᴄɪɴᴛᴀ
I would like to express my sincere appreciation to Alya and Rose for their outstanding assistance with my flight arrangements. From the very beginning, they were both incredibly helpful, patient, and professional.
They took the time to clearly explain all the details regarding seat selection and how to add baggage, making what could have been a confusing process feel simple and stress-free. Their guidance was thorough and easy to understand, and they ensured that I was comfortable with every step before proceeding.
Thanks to their support, everything is now perfectly sorted, and I feel confident about my travel plans. It’s truly reassuring to receive such attentive and knowledgeable service.
Alya and Rose went above and beyond, and their dedication to helping customers is genuinely commendable. I highly appreciate their efforts and would strongly recommend their service to anyone in need of assistance.
Thank you once again for the excellent support!
Twitterz Acha
I have concerns about my flight booking, and Ayla assisted me patiently and was very helpful. I had a pleasant experience checking my booking and receiving email updates. Great service. Thank you!
Mohan Elanchezhiyan (Elan)
Awesome 😎
Angelica Sagala
Good service
Monette Pancho Magdaraog
I love this app so much. From booking to customer service. 10/5 star lol. Thank you Ayla for your help getting me a comfortable seat
Veronica Rawaqa
Had a typo issue (my fault) with my booking which was promptly rectified by Ayla at customer service. Very grateful to her as I was very worried that my mistake was going to be a huge problem to fix.
Bryan Delica
Great Contact support service.
B Chin Pau Liew
Flight selection and Add-on choices are clear and concise in general. All that is needed is an option to put in one's frequent flyer program, if applicable.
Misty Wendt
I notice my return flight was for the wrong day and I spoke with Cleo via chat and everything was handled quickly and easily. She worked out all the details and offered me several options on the day that I should’ve been flying home and we were able to get it handled in less than 20 minutes. Thank you so much, Cleo. You are the best!
Call Me Kendy
I am very happy with my experience with Fly Fairly. Their customer service is top notch!! I was having a trouble fixing a wrong spelling of my name in my booking but they were able to help me through it. They did their best to contact the two different airlines i booked my flight with and in just 1-2 days, they were able to fix it. I can now breathe and just wait until the day of my flight.
Thanks, Fly Fairly! You truly do your job FAIRLY! :))
Abdul Rahman Bin Yacob
Good experience
Welbi Frias
Great prices, easy to buy, and excellent customer service, especially from Rose. This will be my official website for all my purchases from now on. I recommend it to everyone.
Nita C
(Translated by Google) The customer service was very friendly and efficient, responding very promptly. Thanks to Rose/Ayla for their assistance.
(Original)
客服十分親切有效率，回覆十分及時。感謝Rose/Ayla的協助。The customer service was very friendly and prompt. Thanks Rose & Ayla :)
Johann DG
Reliable service for flight arrangements and baggage needs
Fly Fairly has been a big help with my travel plans. They guided me through my flight arrangements from start to finish. The team is responsive and clear, which makes the whole process smooth.
They also assisted me with my additional baggage weight. The support was fast, and they explained everything in a simple way. No stress, no confusion.
Good service, honest communication, and steady follow-through. I’m satisfied with how they handled everything.
林玟淇
(Translated by Google) This website was a pleasant surprise, and the service was excellent! The customer service responded super quickly too!
(Original)
意外發現的網站，服務非常好！克客服回覆也超快～～
Haroh Garcia
The customer service team was incredibly supportive throughout the process. I had a minor name typo, and there was a fee associated with the name change. However, the support team advised me to contact the airline directly first to see if they could resolve the issue without incurring any fees. This approach proved successful.
Jennifer Eskelund
The online agents have been very helpful in explaining any cancelations or changes that I've inquired about my scheduled flight tickets. I still don't leave until the 15th but they've been a great team so far
Deanna Eastland
FlyFairly has great customer support. I did not receive my confirmation email and texted with support and I accidentally put the wrong email and they corrected and got me what I needed 🥰and assured me no worries. Flight to 50☺️
A.A Farhan
It was easy and hassle free. Smooth booking
rose managay
Very flexible term. Aftersales is superb. Had my flight cancelled by the airline. The new flight was not flexible to me, so I requested for a cancelation and refund,and the whole team assisted me to reach out to the airline.
Jean Earl
Customer service has been incredibly helpful! I had a concern about my last name appearing without a space on my booking, and I wasn’t sure if that would cause issues during my travel. I later learned it’s actually a common thing and usually not a problem with airlines—but even so, the team took the time to reassure me. They confirmed that everything would be fine with customs and immigration, and their quick, friendly response really put my mind at ease. Thanks again for the excellent support!
leah hogue
I booked my trip for the wrong dates and needed to adjust my flight. Angel was able to get a refund and a discount on my fixed booking. Definitely saved me from the mini panic attack I was having!
Brittany Davenport
Great support/ chat customer service! I made a mistake and purchased the wrong flight destination and they worked with me and the plane company to get a new flight. Seamless process! And many checkout pay options! Was able to pay monthly/ overtime with Square Cash App partnership with Afterpay.
Christina M
I have a non flexible flight but I really need to change it, one of the CS agent, Angel is very accommodating and patient with my inquiries. Even if my ticket has strict rules, she still assisted me. I really appreciate it because I am stressing over the possible airline strike that could affect my flight and Angel being so helpful, calmed me. Best customer service! Keep up the good work Angel and Fly Flairly
Alicia H
The best experience for someone who hasn’t had much experience with changing flights. Ashley was the best. I would highly recommence anytime.
Arjun Vasudevan
very smooth experience.
*I had some issue fetching my ticket via mobile app, the support team followed up closely with the airline and sorted it out very quickly.
*This kinda great support is hard to find nowadays
